A Journalist Perspective: Innovation & Startups Landscape in Australia

Vishal Sharma Thursday, May 15, 2008 , , , , 0 comments

In our ongoing coverage of interviews, with CEO's, Media Personalities, Philanthropists, and VC’s, to gauge the innovation and startups landscape in Australia, today we showcase our interview with Freelance Journalist, Public Speaker, Mr. Brad Howarth, who writes on Australia’s startup industry, digital marketing, dangers of climate change and other relevant topics in this domain.

We did this interview to get a holistic view from a Journalism side on Innovation and Startups landscape in Australia. Let us explore what Brad has to say about the state of affairs in this domain in Australia. This is what he has to say:

• Please tell us about yourself, your background and interests?
I’ve been a journalist for 13 years now, having completed a degree at RMIT in Melbourne back in 1994. I’ve worked for a wide range of publications, starting with technology trade titles such as ComputerWorld and Australian Reseller News, then moving to spend two years on the technology section of The Australian at the height of the dotcom bubble, before moving to become the IT editor at BRW.I also spent a period editing a magazine for Fairfax called BusinessOnline, then returned to BRW as innovation writer and then as marketing editor. I also managed to write a book during that period, Innovation and Emerging Markets, which was a study on the process of commercialising and exporting Australian technology innovations. About four years ago I left and went freelance, and have been pursuing a wider agenda across a broad range of publications including BusinessWeek, The Age and Sydney Morning Herald, AFR Boss magazine, GQ Australia, Australian Anthill, Inside Film and others. In the last four years I’ve written on everything from Australia’s start-up industry and the changes being brought by digital marketing through to the impact of civil war in Northern Uganda and the dangers of climate change.

• Please tell us how you became a journalist?
I started as an engineering student, but I’d always had a fascination with the media and learning about new things, and journalism is a great way to keep absorbing new information. The course at RMIT gave me the necessary skills to break.

• What’s your thought on being a journalist? How tough it is to be journalist in Australia?
It is great fun, but can be bloody tough to get established. As a profession, it is like being back at university, but you change subjects every day, and get paid to hand in your essays.

• How did you become a specialist on writing on tech trends and innovation?
By accident. My background as an engineering student (initially) helped, but I wasn't pursuing technology as a specialisation. It just happened that my first job was in the tech trade press.

• How do you research and learn about on topic you have to write?
Lots and lots of reading, followed by as many conversations and interviews as possible.

• What do you think of digital revolution which is breaking the conventional business model for media houses?
Adapt or die. Either move to where the money is, or make yourself so compelling the money comes to you.

• As compared to US where Newyorktimes is now a free service and WSJ is also following that path, we don’t have that model in Australia yet for AFR and BRW. What do you thinks it’s inevitable that online business model will change here as well?
No. I don’t believe that it is inevitable. Publishers are realising that some content is still worth paying for, so there will always be items behind the pay-wall - possibly more so in future. But that doesn’t mean that sites such as AFR and BRW won’t evolve.

• Recently the Aussie iconic magazine Bulletin said they are closing down, what do you think what factors attributed to this?
Poor editorial decisions that saw it lose touch with its audience and advertisers. The death of the Bulletin does not mean the death of print, and certainly does not mean the death of magazines.

• Please tell us which is your favorite online newspaper and magazine in Australia?
Pure online (not a hybrid) – ZDNet Australia and SmartCompany. I otherwise read the Australian Financial Review, Australian Anthill, The Diplomat, The Monthly and a bunch of others off line.

• What do you think of Google and their ambition of being a media company?
Do they have ambitions to be a media company? They don’t create any content that I am aware of. Their model is based on organising and monetising other people’s content, not creating it.

• What your thoughts on Microsoft's bid on yahoo and if that succeeds what changes you see in Australia, especially in context to channel 7 ‘s tie up with yahoo and channel 9’s ties with MSN?
On the bid – seems a little desperate and problematic in terms of working with the various content platforms. It does show how quickly one-time growth industries can enter the consolidation phase.

• What do you think of Telstra with Sensis in its portfolio (dominant in local search and classified ads with trading post) and with 50 % holding in Foxtel? Do you think Telstar is similar to Google in Australia and could be positioning itself as a media company?
Telstra is positioning itself as a media company, and has not shied away from this, particularly in relation to BigPond. What will be interesting is whether they can also leverage the benefits of owning the access networks as well as having content, and hence make more money than pure-play competitors.

• Any thoughts on who is going to get the network coverage for the launch of iPhone in Australia?
I think that has been decided now.
(It's Vodaphone and Optus at this stage)

• Do you think Telstra is the major player for the future growth of Australia in a digital economy?
Yes. Its size and coverage makes that inevitable.

• What do you think what is government trying to do resolve the conflict between Telstar, ACCC and C9 consortium?
It’s a mess, and typical of what happens when politics is called into play. There is a market failure in terms of providing communication services to regional areas that the government needs to fund, but the previous government (and to a lesser extent the current one) have been more interested in making announcements and winning votes than in actually seeing a service delivered.

• Why do you think that we have not created many world-class companies in technology based business (except, medical science based) as compared to other OECD countries?

  • Firstly – Scale. Our companies grow to a certain size (less than $100 million) and prove themselves on the world market, and then are speedily acquired by larger foreign interests. In some ways other parts of the world (particularly the US) are outsourcing a small component of their R&D to us.
  • Secondly – Conservative Capital Markets. Despite the huge pools of money that are sloshing around superannuation funds, little is invested in start-ups. Australian investors are often risk-averse, and in many cases only give companies enough money to enable them to fail (rather than grow and succeed).
• What do you think of software industry in Australia? Not many companies building IP/Product in Australia? How can we change that?
There are hundreds out there. Most of them are small tho, so difficult to see, and unfortunately the failure rate is high. Greater funding for market development activity may help to alleviate some of this problem. The issue is not the generation of ideas – we have plenty of those. The issue is in creating an environment in which the companies can thrive.

• What do you think of ACS? Do you think its making any impact on the software industry in Australia?
I have very little to do with the ACS, although as a professional body I understand it is well regarded by its members.

• What do you think of new ventures and innovation coming out of Australia?
See my answer to the software question above. I would contend that we punch above our weight in terms of the quality of our innovation, but well below in terms of our ability to commercialise.

• Any new ventures you think are worth keeping an eye on?
Dozens :-)

Do you think we can create a new Google in Australia?
Which is a bit like asking, “Can you father a new Donald Bradman”? Google is something of a freak. That is not to say that we cannot develop large, global market leaders here. There is no reason that a company like Salesforce.com could not have been born here and retained its R&D here.

• Which city in Australia is more vibrant and can be regarded as Silicon Valley of Australia?
None of them deserve that title. No city in the world comes close.

• What do you think of our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation?
I do not know enough about them to have a valid opinion.

What do you think government (federal and state) should do to improve the culture of innovation and software industry?
Yes – provide greater tax relief and foster an entrepreneurial spirit around solving problems, rather than creating interesting engineering projects.

• How do you see the opportunities in green tech/sustainability, esp; after Australia is a signatory on of Kyoto?
Kyoto is not really relevant – our climate is on the fritz anyway, so our need to develop green/clean is pressing regardless. We have a hot, dry climate, which increasingly will be called upon to provide food. Much of the world is in the same situation. By investing in technologies to help this aim, we could quickly be a world leader. Similarly, we have some of the best science in wind and solar energy (along with many other alternatives), and should fostering this also.

• The change of guard at Federal level has taken place, what do you think what can we expect from Rudd government for IT and Telecom industry?
So far, not much has changed. I am not sure that it will.

• At the 2020 conference, PM Kevin Rudd is meeting with top 1000 people from different background to discuss and collaborate on the issues facing the nation. What issues would you like to raise if you are given a opportunity to attend?
Greater support for start-up tech and digital media companies with the view to fostering a world-recognised export industry.

• How often do you catch up with others trying similar things and where do you catch up? Do you have dedicated communities in your city?
Many and often, and not as often as I would like. CeBIT is coming up for tech, The Domain is a good is a good spot for digital media, along with the other AIMIA events. I was at the Consensus awards last week. Would be good to see Webjam restart.

• What is the most challenging thing you find?
Finding enough hours in the day, and managing communications.

• What is the most enjoyable and satisfactory thing you find?
Finding great new ideas

• Do you follow any games?
I’ve wasted a large amount of my life on Civilization III. I used to be a mad AFL supporter when I lived in Melbourne, until my team was slaughtered and sent to Brisbane.

• Do you have any advice for people who want to become a journalist?
Don’t - I have enough competition as it is. Seriously however it is a great job. In some ways it is like being at university, in that you are constantly learning. But you change subject every day or week, and get paid to hand in your essays.

Thanks Brad for sharing your thoughts with us. All the best for future.

For coverage on other Australian startups, innovation, tech trends check this out and our coverage on interviews can be found here

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HatchThat - A Collection of Entrepreneurial Interviews

Ashutosh Saturday, April 12, 2008 , , , , , , , 0 comments

In our ongoing series of interviews where we are interviewing CEO's, Media Personalities, Philanthropists and VC’s, today we bring our interview with Ross Hill, Founder of HatchThat. HatchThat is a blog that interviews entrepreneurs. Ross's other startup Yabble will also be launched sometime soon.

Let us explore what Ross has to say about his startups and also about Entrepreneurship and Innovation in Australia.

• Please tell us about yourself, your background and interests?
I'm 20, and was accepted to RMIT's Entrepreneurship program straight out of High School. I'm in the final year now, but have had a web design business for 6 years. I'm interested in social media and where that is going to take us in the future. More recently I have started developing my own websites including an entrepreneurial interviews blog at HatchThat.com, a cd cover search engine at CoverHunt.com, and the latest which hasn't been launched yet at Yabble.com.au.

• What is the name of your venture/company/start-up?
HatchThat.com

• Please tell us about your venture/company/ start-up?
HatchThat is a blog that interviews entrepreneurs. My aim is to get a wide variety of people from all sorts of industries.

• Who are the people behind this and how it started?
I have done all of the interviews so far but I'm open to guest interviews.

• How long it took before it was up and running?
One rainy afternoon. I had the idea, set up a Wordpress installation, and made a quick and simple custom template. I wanted to get it up and running as quickly as possible so that I could focus on getting the first few interviews online and prove that the concept was popular. Now that I know it is I am working on a redesign to give it a more interesting interface which has room for growth.

• What is the main objective/mission behind your venture?
To interview lots of interesting people, and create a blog that is useful for other entrepreneurs and people in business.

• How many people are using your services?
There are around 400 subscribers right now, but there will be a redesign and relaunch in the next few weeks which should increase that substantially.

• What sort of marketing you are using to spread the word?
The most important thing is to try to make interesting interviews, but I am trying a few things with StumbleUpon and Twitter.

• How are you measuring the success of your venture? Are their any special mechanisms/tools are in place to monitor the progress?
I'm measuring subscribers as the main metric, and using Google Analytics for other statistics.

• What is the monetizing/revenue model? Is their any new model, which is being tried?
I'm going to start selling banner ads privately in the redesign, because Adsense while being easy to implement doesn't pay very well.

• Which are the main competitors or major players in this market segment?
Well you seem to be doing pretty well with your interviews :) There are plenty of blogs out there but only a few that focus purely on interviews. Competitors don't concern me as long as they post interesting stuff for me to read.

• What are the main technologies used behind this venture?
Wordpress is open source and runs on PHP and MySQL. I use a couple of plugins but it is a pretty standard installation.

• How often do you catch up with others trying similar things and where do you catch up? Do you have dedicated communities in your city?
I go to three or four networking events each month, including The Hive of which I am a founding member. Cam Reilly's MODM is another good one.

• What's your thought on being an entrepreneur? How tough it is to start a venture in Australia?
It really depends on the scale and industry of the venture. If you are starting a blog you can do it from anywhere in the world, the same really goes for any online venture. It might be easier in some areas than others because of the networks that exist, but I don't think location is a barrier to getting started.

• What do you think of new ventures and innovation coming out of Australia?
I don't think we hear enough about Australian startups - for example not many people know that Google Maps actually came from a startup here.

• Any new ventures you think are worth keeping an eye on?
Yabble of course!

• Do you think we can create a new Google in Australia?
Why not? I'm sure there are people already trying.

• Which city in Australia is more vibrant and can be regarded as the Silicon Valley of Australia?
I'd have to say Melbourne, since I'm just down the road in Geelong :) But really, there are interesting startups all around the country.

• Do you have any thoughts on our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation?
I'm in the final year of RMIT's Entrepreneurship program, which is focussed on entrepreneurship and innovation - but I think more entrepreneurial subjects should be offered to other areas of study. A lot of graphic designers will end up running their own businesses, doctors have ideas they would like to commercialize, computer science students might try building their own software and selling it. More business concepts should be taught across the board so that less small businesses fail. It should start at high school.

• What do you think the government (federal and state) should do to improve the culture of innovation and the telecom industry?
At one stage a few years ago Internet access was rapidly decreasing in cost, but over the last year nothing has happened. I talk to people overseas and I have to explain the concept of download quotas, and they wonder why our definition of broadband is so slow. If everyone had access to true high-speed broadband it would open up a lot of potential for developers. The same goes for mobile. At Mobile Monday last week game developers explained that if they sell a game for $4 the consumer still had to pay about $10 to actually download the thing - which makes it ridiculously expensive. If the communications infrastructure gets cheaper it will provide a more competitive environment for developers which can have a massive impact on everybody.

I am looking forward to the results of the Review of the National Innovation System and hope that the new government supports innovation in Australia.

• What do you think what can we expect from the Rudd government for IT and the Telecom industry?
When I heard about his plan for ISP-level filters I was very concerned both for freedom of speech and also from a technical perspective how it is even possible.
I don't think we have seen much so far in regards to broadband speeds but it was an election promise so hopefully there is some action on that soon.

• Any thoughts on who is going to get the network coverage for the launch of iPhone in Australia?
If it is an exclusive deal then my money is on Telstra, and hopefully Apple can talk them into a good data plan. I think it is quite possible that it won't be an exclusive deal though.

• Do you have any advice for people who want to start their venture?
Start today.

• How many business partners you have?
None.

• Which City you are based in?
Geelong, near Melbourne.

• Do you have any business advisor/mentor?
I think we can learn from everybody that we meet - I love sharing my ideas with a wide range of people and hearing their perspectives.

Thanks Ross for sharing your thoughts. We look forward to hearing from you in the near future. All the best.

For coverage on other Australian startups, innovation, tech trends check this out and our coverage on interviews can be found here

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RAYV - Local Business Directory

Vishal Sharma Wednesday, April 09, 2008 , , , , , , , 0 comments

Today we are showcasing another venture from Sydney, Australia, RAYV startup, australia, consulting, business development

Founded by Anil Sabharwal , RAYV - a local business directory with recommendations, targeted towards Sydney customers, allows consumers to find, review, and talk about local businesses.
It's a cross between a web-based social community and an online business directory and a recommendation engine.

We explored bit further about RAYV from one of the founders - Anil Sabharwal. This is what he has to say in his interview with us:

• Please tell us about yourself, your background and interests?
I’ve always had a passion for technology. It started with hardware – computers, video game consoles, mobile phones – but as of late my real interest has been the digital space. There is so much information in the world today but it’s all useless if it can’t be filtered and delivered in a meaningful manner. To me the Internet represents both our greatest opportunity and our biggest challenge – and this is what drives me day and night.

I have a technical background, having graduated with a degree in Mathematics and Computer Science from the University of Waterloo. Waterloo’s claim to fame is that it’s the number one University in the world that Microsoft hires from, so, like all good Waterloo boys, I started my career at Microsoft as a Product Manager. I then co-founded an e-learning company which is now the second biggest educational e-learning company in the world. After selling my share of the business to my partner, I worked in Senior Management roles (mostly Sales and Marketing) for a few different software companies. Eventually the entrepreneurial bug bit me again, and I started RAYV.

• What is the name of your venture/company/start-up?
RAYV Pty Ltd

• Please tell us about your start-up?
It is a well documented fact that most people believe asking friends is the best way to find restaurants, mechanics, hairstylists, or anything else local. RAYV makes it fast and easy to access these recommendations by collecting and organizing them in one convenient place.

For businesses, RAYV is word of mouth marketing amplified. Given that nearly 90% of all purchases are influenced by word of mouth, RAYV is an innovative new marketing channel for local establishments to target local consumers effectively and efficiently. Businesses are given the opportunity to differentiate themselves from the crowd and promote their business success stories to a captive audience.

• Who are the people behind this and how it started?
RAYV was founded in September 2007. The idea was simple – to fill a gap in the Australian market and provide consumers with a single place to go for trusted word of mouth recommendations across all types of local businesses.

Ian McCallam was immediately brought on board as my business partner to lead the charge on Marketing and Product Management while I focused on setting up the business, raising capital, and managing the software development team. Philip McCauley was brought on board in October, 2007 to manage the finances. All team member bios can be found here.

• How long it took before it was up and running?
RAYV launched in Sydney in January 2008.

• What is the main objective/mission behind your venture?
Deliver the best possible experience to our users (members, visitors, and business owners) and become the ultimate Australian city guide tapping into the community’s voice and revealing insights on local businesses.

• What services it provides it for consumer or customers?
RAYV is a fun and engaging place for passionate and opinionated influencers to share the experiences they’ve had with businesses and interact with other like-minded people.

It’s a place where anyone can go to get a trusted recommendation on a local business.

And it’s a place where local business owners can promote their establishments to an active and captive audience.

• What market segment verticals you are targeting for?
RAYV currently targets 10 segments:

  • Restaurants
  • Nightlife
  • Beauty & Spas
  • Shopping
  • Arts & Entertainment
  • Automotive
  • Professional Services
  • Home Services
  • Health & Medical
  • Active Life
• What type of customers you are targeting?
Consumers who wish to share their experiences; consumers looking for a business and a trusted recommendation; and business owners looking to promote their establishment.
• How many people are using your services?
RAYV currently has several hundred active members and well over 50,000 page impressions a month. These numbers are growing at a rapid rate, given that the site is only 3 months old.

• What sort of marketing you are using to spread the word?
  • Viral – videos, Facebook, MySpace, email
  • Sponsorships – see Speak Up Sydney
  • Online and Print Advertising
  • Search – Google AdWords, SEO

• How are you measuring the success of your venture? Are their any special mechanisms/tools are in place to monitor the progress? RAYV measures its success based on the feedback of our community and by the growth of our visitation and member base. As revenue picks up, this will become a crucial measure as well.
• What is the monetizing/revenue model? Is their any new model, which is being tried?
RAYV provides a unique method for local businesses to promote their products and services. For a small monthly fee, businesses can sponsor categories and searches, be featured on the homepage, and take control of their business listing page to include pictures, price lists, special promotions, and take advantage of a host of other valuable benefits. These elements ensure the business owner gets more hits to his/her page, and in turn, more business.

• Which are the main competitors or major players in this market segment?
  • TrueLocal
  • Yellow Pages (Sensis)
  • RaveAboutIt
  • WOMOW
• What are the main technologies used behind this start-up? Java, JSP, PHP, AJAX, XML, HTML

• What has been the most easy to use, out of box and helpful technology? All technologies have been easy to use so long as the proper time has been spent up front to architect and design.

• Are you using lot of open source tool sets for this? We use some, but are also building new technology, such as our Compatibility Tool which tells a member how compatible he/she is with another member. This is extremely valuable when trying to figure out whose reviews you can trust.

• What is your operating environment (operating system) and what type of database you are using? Linux and MySQL.

• How often do you catch up with others trying similar things and where do you catch up? Do you have dedicated communities in your city? We look to catch up regularly with our member base and business owners to better understand their interests, needs, and issues with the RAYV product. Through this direct feedback mechanism we’re able to make sure we build a product that is right for our customers.

• Have you sought any funding?
We have. RAYV is partially self-funded with additional investment coming from Angel Investors.

• What’s your thought on being an entrepreneur? How tough it is to start a venture in Australia? Having spent most of my life in Canada, the first thing I noticed about Australia is that the country appears to be risk averse when it comes to technology investments. That’s not necessarily a bad thing – just an observation. But it does make it difficult for entrepreneurs with good ideas, as investors here will typically require that a company has reached a certain level – measured by revenue, visitors, and/or members – before they take a risk and put money into your venture. That’s good news for entrepreneurs when it comes to dilution, since the valuation of a company is ultimately higher once you’ve hit a few key milestones. But it’s bad news if you can’t fund the project initially to get it to that point.

• Would you move your business to another country, and if so, for what reasons?
I think Australia is a brilliant country for RAYV and it’s where we plan to stay.

• Which city in Australia is more vibrant and can be regarded as Silicon Valley of Australia? I don’t think any one city in Australia can be singled out. The country is so well connected that technology ventures are popping up all over, and this is the way it should be.

• What do you think of new ventures and innovation coming out of Australia? Purely within the technology space, I fear that Australia is lagging when it comes to new ventures and innovation.

• Do you think we can create a new Google in Australia? Absolutely. Australians are some of the brightest minds in the world and creating the next world class technology company is definitely something we should all strive for. The challenge is that the odds are stacked against us. Based on population alone, the U.S. has 15 people for every one of us. Couple that with the government funding programs in the US, the abundance of investment capital, and the willingness to take risks, and it seems like a safer bet that the next Google will come from overseas. But that shouldn’t stop us from trying – it just makes the challenge that much more exciting!

• What do you think of our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation? From what I’ve seen, they’re a good start. But more emphasis needs to be put on the practical side so that students don’t immediately get discouraged after graduating. Too often great ideas never see the light of day because an entrepreneur gets overwhelmed at the outset and gives up.

• What do you think government (federal and state) should do to improve the culture of innovation? Anything and everything. While Australia has some good government programs, they are underfunded and far too restrictive. While I agree we need to emphasise innovation, the truth of the matter is that some of the most successful companies have never invented anything new. Facebook and YouTube are great examples – at the outset (and arguably even today) they did no technology innovation. It was about taking existing technologies and putting them together in a new and innovative manner. The idea itself was the innovation, not the technology. But in Australia, if you can’t patent it, the government doesn’t want to hear about it.

• What Government resources have you used to help your business? And have they made an impact? For the reasons mentioned above, we’re not eligible for government support in Australia.

• At the 2020 conference, PM Kevin Rudd is meeting with top 1000 people from different background to discuss and collaborate on the issues facing the nation. What issues would you like to raise if you are given a opportunity to attend? I’d look at instituting more practical work experience programs into University curriculums (co-op programs and internships) as well as encouraging the government to set up more technology incubators and government funding in support of technology start-ups.

• Do you have any advice for people who want to start their venture?
Do it. Take the plunge and be willing to fail and learn from your mistakes. And find yourself a mentor to help you along the way.

Thanks Anil for sharing your thoughts. We look forward to hearing from you in future on the progress of RAYV. All the best.

For coverage on other Australian startups, innovation, tech trends check this out and our coverage on interviews can be found here

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Docoloco - Local Recommendation Engine

Vishal Sharma Friday, March 28, 2008 , , , , , , 0 comments

Today we are showcasing another venture from Melbourne, Australia, Docoloco

Co-Founded by Melbourne boys, Chris Mander and Johnny Cussen, Docoloco - is a community powered online recommendation engine that helps locals find, share and follow the best local businesses. In laymen terms, people can use Docoloco to

  • find recommended local businesses and services,
  • recommend the places they love (or love to hate)
  • and ask friends and other locals to share their recommendations.
Chris Mander, describes:
Today local businesses use Docoloco to:
  • list their business, features and products online free of charge,
  • appear in the top web results on Google,
  • use their loyal customer base to generate new business
  • and attract new customers.
Tomorrow businesses will use Docoloco to:
  • find out a whole lot more about who their customers and competitors really are
  • and deliver highly targeted ads to a local audience.

Let us explore bit more about Docoloco and Chris's journey as an entrepreneur and what his thoughts are on the changing landscape of innovation in Australia. This is what he has to say:

• Please tell us how it started
We both felt that online advertising is too complex and time consuming for small businesses and that small business websites are expensive and usually stagnant which means they gather very little distribution.
As consumers, we're sad that in 2008 consumer reviews are almost entirely absent from the Australian online landscape. That has to change.
So we decided to grease up our elbows and throw our hat in the ring.

• How long it took before it was up and running?
The concept was hatched early on in 2006 with a fury of sketches, diagrams and wireframes. Software development commenced during August 2006 and a 'friends & family' beta version of the site was launched in May 2007.

• What stage of your start-up is, stealth mode, beta mode or fully functional?
The recommendation engine is fully functional and the business marketing tools are still stealthy.

• What is the main objective/mission behind your venture?
To give Australians a better place to go for local business recommendations than the tired old Yellow Pages concept.

• What is unique about your venture?
Docoloco is a collective intelligence platform with an infinitely expandable taxonomy. The structure of the collected intelligence is very effective at matching local search queries in general search engines.

• What market segment verticals you are targeting for?
We are targeting the small business advertising and competitive intelligence markets.

• What type of customers you are targeting ?
Small businesses.

• How many users are using your services?
We currently have more than 500 contributors and ~20,000 unique visitors per month.

• What sort of marketing you are using to spread the word?
To date we have been focused on product development. We have done no real external communications to date.

• How are you measuring the success of your venture?
The two key metrics we're watching at the moment are recommendations per contributor and search referrals per recommendation. Over time the focus will shift to business account numbers and our ad product sell through for those accounts.

• Are their any special mechanisms/tools are in place to monitor the progress?
We spend a lot of time crunching our standard web usage data with a particular focus on how effective our SEO is. We also monitor key performance metrics through our custom reporting interface.

We are constantly measuring traffic, SEO performance and user behavior to decide on which features to keep, ditch or re-visit.

• What is the monetizing/revenue model? Is their any new model, which is being tried?
We will be offering small business marketing and analytics products.

• Which are the main competitors or major players in this market segment?
Yellowpages.com.au and truelocal are the current leaders in the space.

• What has been the most easy to use, out of box and helpful technology?
OmniGraffle, OmniOutliner and good old fashioned butchers paper. We're product guys - wire-framing, concept mapping and task lists are critical. Ruby and specifically Ruby on Rails fits well with our Agile workflow.

• Are you using lot of open source tool sets for this? What is your operating environment (operating system) and what type of database you are using?
100% open source. The application is developed using Ruby-on-Rails, running on Mongrel clusters, Apache and Ubuntu, our data lives in a MySQL database and search is powered by Ferret which is a ruby port of Lucene. We use a stack of other smaller open source pieces but I think you get the picture.

• How often do you catch up with others trying similar things and where do you catch up. Do you have dedicated communities in your city?
We are constantly in touch with friends and colleagues in the industry and try to attend organised meetups when we can.

We've worked in online and search for a long time so an awful lot of the people we know here and overseas work in the space.

• How much money is needed upfront to start a venture?
The wonderful thing about building web products in an open source economy using commodity hardware is that the bulk of operating costs goes into man-power. Docoloco has been developed entirely by Johnny and I so has required very little cash investment.

We think time is perhaps a bigger factor than money - sometimes one can be independent of the other but it takes a lot of juggling.

• What are the main barriers in general for people start their venture in Australia?
We think the whole ecosystem is underdeveloped in Australia. It's harder to raise capital, there are fewer like minded souls to hang with, and even when we look for bread and butter consulting work our entrepreneurial activities are largely undervalued. Our experience in the US and to a lesser extent the UK is of a different environment. A move to the US is a constant question for us but we think the opportunity in Australia is real and ready so we're determined to push as far as we can here.

• What are your thoughts on the future trends of your service and market segment you are in?
We expect the Australian small business online advertising market to approach $1 billion by 2011 and that small business online advertising spend will follow consumers who are shifting from category based searches on yellowpages to keyword based search on general search engines.

We think that it's unlikely the large search engines will develop a significant and ongoing relationship with consumers in the local recommendations space and that there will be one or two key local players in each market.

• Do you have any advice for people who want to start their venture?
Read this book
Follow Venture Hacks on Twitter
Love what you're doing.

Thanks Chris for sharing your thoughts. We look forward to hearing from you in future on the progress of Docoloco. All the best for future.

For coverage on other Australian startups, innovation, tech trends check this out and our coverage on interviews can be found here and here

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Kahuna Bay - A Story of a Young Woman Entrepreneur

Vishal Sharma Tuesday, March 25, 2008 , , , , , 0 comments

Today we showcase a story of a young woman entrepreneur, Susie Hambleton, founder of Kahuna Bay, from Gold Coast, Australia.

Kahuna Bay - is a brand of tropical styled homewares and accessories. The Kahuna Bay products are sold in boutiques and homewares stores in Australia as well as online in the web boutique. The products are made from natural materials such as sea shell, mango wood, sandstone, mother of pearl, freshwater pearls and silk.

We explored bit further about Susie and her journey as a woman entrepreneur. This is what she has to say in her interview with us:

• Please tell us about yourself, your background and interests?
I live on the Gold Coast. I am Australian but grew up in California. I have an MBA from California State University and a Bachelors in Management and Marketing. When I’m not consumed with my business…you’ll usually find me at the beach, in yoga class or hanging out with friends. I’m learning to surf and always surround myself with people.

The first decade of my business career I worked in financial sales, then I was a business studies lecturer, and moved into corporate communication and marketing. In my late twenties I quit my job and started a homewares and café boutique in Brisbane. After three years, I sold the business. I always knew the boutique was going to be a launching pad for something bigger…I called it my retail uni.

It was there that I gained knowledge of the retail and wholesale homewares industry and decided to start the Kahuna Bay brand.

Tell us how it started?
I went over to Asia and spent seven weeks looking for factories that could manufacture my products.

What is the main objective/mission behind your venture?
My main objective is to create a great brand that means style and quality with inspiration from the tropics while at the same time having fun in the venture.

How long it took before it was up and running?
I started Kahuna Bay in March 2007. It took about seven months to set up the manufacturing, develop the website content, organise international shipping, and create a sales system.

What services it provides it for consumer or customers?
Kahuna Bay provides gorgeous products for the home such as vases, photo frames, candle holders and accessories like jewellery and silk scarves.

What market segment verticals are you targeting?

  • I am targeting boutique homewares and giftware shops that are independently owned in Australia.
  • The secondary target is individual customers shopping online for tropical and coastal style décor.
What type of customers you are targeting?
The end user of my products are usually affluent women between the ages of 30-50. Many love tropical style or beach style decorating and enjoy products made from natural materials. They are very into style and decorating their home is important to them.

How many people are using your services?
  • There are about 30 stores stocking the Kahuna Bay brand in Australia with numerous end users.
  • People shop online, but this is not my primary focus. I have recently deleted over ½ the products online in order to streamline the business.
  • I would like to see the number of stores stocking the brand triple in the next year.

What sort of marketing you are using to spread the word?
The most effective marketing as been a personal approach and that means setting up meetings and showing the product range. I have two sales reps as well as myself who represent the brand to prospective clients and service existing customers.
I have also used:
  • Google Adwords
  • National advertising in House & Garden magazine and Real Living magazine
  • Shopping Centre counter to generate customer interest as well as test the market reaction to the products and set realistic prices
  • Direct Mail
  • E-mail campaign
  • Decorating website community Coastal Living- by participating there I had more success than Google Adwords results.
  • The brand will be launched to a wider market at a buying trade show in Melbourne in July/August 2008.
How are you measuring the success of your venture? Are their any special mechanisms/tools are in place to monitor the progress?
I am measuring success by repeat store orders and qualitative feedback from store clients as well as end user feedback. I am using a customer database that tracks store orders as well as look at trends and room for growth.

What is the monetizing/revenue model? Is their any new model, which is being tried?
Product sales. Nope…just an old fashioned model of buying and selling.

Which are the main competitors or major players in this market segment?
There are many brand competitors. But I have chosen a product niche that was different in the Australian market and entered the market with competitive prices. I approach the market from the retailers perspective, harnessing my experience owning a boutique.

What are the main technologies used behind this start-up?
The website is based on CubeCart, its pretty easy to get going but its not perfect.

What has been the most easy to use, out of box and helpful technology?
For sure CubeCart and my customer database by Simply Contacts.

How often do you catch up with others trying similar things and where do you catch up? Do you have dedicated communities in your city?
No formal networking…just informal. There is a local bloggers group and I have used Twitter to link in with other entrepreneurs. I tend to meet other entrepreneurs when I travel to international trade shows.

What’s your thought on being a women entrepreneur?
How tough it is to start a venture in Australia esp if you are a woman?
  • The homewares industry is a natural for a woman to be involved in. In my opinion I haven’t faced any harder challenges than a man would face in Australia.
  • I think some people are surprised by what I do… because I’m a female, but it could be that its unusual. They are more surprised that I travel on my own and have set up my Asian networks alone.
  • I probably have encountered more obstacles in Asia being a female…but I have been able to work through each issue as they come along. I just try and take it one step at a time.
Which city in Australia is more vibrant and can be regarded as Silicon Valley of Australia?

It seems there is a lot of activity in Sydney.

What do you think of new ventures and innovation coming out of Australia?
I think some Australians are very innovative. I get excited by new ventures and love meeting other entrepreneurs.

What do you think of our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation?
I wasn’t educated in Australia, so I don’t know if I should comment. Although university helped, nothing could really prepare me for having a business like having a business does. Having your own business can be an obstacle course of extreme highs and lows. You have to be a risk taker as well as a good juggler. You have to learn to cope with anxiety and be better than others. Most importantly you must believe in your business ideas more than anyone else, even when other people are doubting you. I think real entrepreneurs should be the ones teaching innovation and business. You can only teach it if you’ve experienced it.

Have you sought any funding?
No, Self-funded


What do you think government (federal and state) should do to improve the culture of innovation?
Besides grant matching programs or reduced rate loans, I would love to see the government put in place useful initiatives at the local State Development offices…more than just business planning. Wouldn’t it be great if they did free seminars, networking and share space. What if there was a share space for entrepreneurs added to local libraries?

At the 2020 conference, PM Kevin Rudd is meeting with top 1000 people from different background to discuss and collaborate on the issues facing the
nation. What issues would you like to raise if you are given a opportunity to attend?
I think issues of drugs, domestic violence, depression, high cost of living and troubled kids are all really important issues.

Do you have any advice/message for people, esp; women, who want to start their venture?

If you are thinking about a business, but don’t know where to begin, start a journal. Before I started both businesses I had a journal where I sketched out what I wanted until it became very clear. Documenting my thoughts really helped me create a clear path of what I wanted and what the business concept was. Using word concepts or drawing pictures is great.

When you do decide to start the business you must realise it is going to be hard w
ork. You will be working all the time and much harder than in a 9 to 5 job. Its not an early retirement and people will doubt you. Stay clear on your focused goal and just go for it. Once you start you have to know your in it for the long term. Keep visualising how you will feel once you achieve your goal and reward yourself for progress.

Thanks Susie for sharing your thoughts. We look forward to hearing from you in future on the progress of Kahuna Bay. All the best for Kahuna Bay.

For coverage on other Australian startups/innovation/tech trends check this.

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BeamMe.Info

Vishal Sharma Sunday, March 23, 2008 , , , , , , 0 comments

VS Consulting Group, Business Development, Strategic Planning, Technology TrendsToday we are covering a new startup in mobile and advertising space - BeamMe.Info

Co founded by, Alex Macpherson, Brad Down, Tim Murray, in 2007, BeamMe.Info is a web platform that allows website owners to add a Send to Mobile button alongside relevant and valuable content their visitors/users might be looking for. Perfect for desktop web users looking for promotional codes, address listings, event times and places, transport confo's, product info, etc. Rather than printing it out or writing it down, its a simple click and send function that sends the required info to your phone via SMS. Also perfect for the delivery of mobile urls to drive traffic to mobile web assets, while users are on the go. There is also a powerful ad-supported model that allows website owners to turn the SMS expense into a revenue opportunity by allowing targeting and relevant advertising messages on the bottom of their Beams. This is a compelling new channel for advertisers to open up a conversation with potential customers direct into their mobile handset alongside valued content requested moments before.
Let us explore bit more about Alex, his journey as being an entrepreneur and changing landscape of innovation in Australia.

• Stage:VS Consulting Group, Business Development, Strategic Planning, Technology Trends
Public Beta

• Objectives
:
To allow web users to get information to their phone, when and where they want it.

• Unique point:
First free to user, free to set up button of its type in Australia

• Business Model :
BeamMe.Info takes a small clip on the cost of each SMS sent via the system.

  • For Users the service is free, and no registration is required.
  • For Website Owners, there are no set up or account fees, they only pay for the actual SMS usage in any given month. Or if electing for the ad-supported model, the expense is negated by the advertising proceeds.
  • For Advertisers, a competitive bidding process takes place. The proceeds cover the SMS expense and any proceeds above transmission costs are split between website owners, affiliates and BeamMe.Info
Customer Type:
No specific set, just people on-line looking for information

• Major Customers:

• Age Benefit:
Predominantly a younger age set, but anyone who can use basic web and SMS is fine.

• Users:
100 clients, 10,000 users to date.

• Marketing:
All PR based, and the button advertises itself on client sitesVS Consulting Group, Business Development, Strategic Planning, Technology Trends

• Funding Stage:
Angel, raised $0.5million AUD in Sep 0.7, Passively seeking next stage funding.

• Technology:
PHP, MySQL, Ajax, JavaScript.

• Hosting:
Media Temple CA, USA

• Catch up with others doing similar thing: Not often, there are not that many players. Perhaps only Campaign Mobile and Share This

• What's your thought on being an entrepreneur? How tough it is to start a venture in Australia?
In short, I love it. I don't think starting a venture here is any more or less difficult than anywhere else in the world. You are met with more or less the same risks and challenges. However Australian investors tend to be more risk averse by nature and tend not to see as much blue sky as their US counterparts. As such funding rounds and growth profiles tend to be less aggressive.

• Which city in Australia is more vibrant and can be regarded as Silicon Valley of Australia?
I don't think we really have a central hub of tech here in Oz. I am seeing all sorts of tech ventures coming from all our centres.

• What do you think of new ventures and innovation coming out of Australia?
Not to bad given we are a relatively small marketplace in a global context. However still some room to move and improve.

• What do you think of our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation?
Its been a while since I studied, and although the material back then was reasonable, there was never really much of that get up and do it yourself entrepreneurial spirit. I don't think you really get inspired by the nature or quality of material in a given curriculum, moreso the person delivering the information to you, and I was not fortunate enough to encounter any of those rare lecturers or teachers that inspired me that way.

• What do you think government (federal and state) should do to improve the culture of innovation?
First and fore-mostly, sort out the construction of a high speed broadband network as soon as possible.

• At the 2020 conference, PM Kevin Rudd is meeting with top 1000 people from different background to discuss and collaborate on the issues facing the nation. What issues would you like to raise if you are given a opportunity to attend?
The single biggest issue in my mind is our approach to Global Warming and the environment. We and our leaders need to rapidly move past our 'self interest prevails' mindset and gain some traction with emissions reduction. The cost of doing nothing will be far greater than any cost we will endure now, and we need some robust, flexible and lasting leadership on making the required changes as a matter of top priority.

• Advice for people starting up:
Fasten your seatbelt! Its quite a ride. Be sure to get revenue in the door as soon as possible.

Thanks Alex for sharing your thoughts. We look forward to hear from you in future on the progress of BeamMe.Info. All the best for BeamMe.Info.

For coverage on other Australian startups/innovation/tech trends check this.

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MomentVille

Vishal Sharma Sunday, March 23, 2008 , , , , , , , 0 comments

Today we cover a new startup MomentVille. If you are planning for a wedding then you might want to look at this site.

Founded by Geoff Evason, MomentVille is a free, stylish, and easy to use personal wedding website builder. It's main aim is to help people share, plan, and remember life’s special moments.

Geoff describes:
I was looking to build a wedding website. I was unable to find one that was free, fun, and easy to use. I also disliked the fact that most wedding websites charge excessive prices simply because there is a wedding!. So the core team built MomentVille from the ground up making sure it was free, easy and fun!

Let us learn bit more about Geoff, his journey as being an entrepreneur and changing landscape of innovation in Australia.

• Please tell us about yourself, your background and interests?
Geoff has experience in a range of companies including startups, and medium and large companies. Geoff’s major interest is in using technology to help make life better. He believes that technology should just work, should be easy to use, should save you time, should make things easier, and should help you enjoy your life more.

• How long it took before it was up and running?
From concept to launch took 8 months.

• What services it provides it for consumer or customers?
Users can quickly and easily build their own wedding website on MomentVille.com. A website can be created in under 1 minute. Personalizing a website is a breeze. Users can edit text in place just by clicking on it, drag and drop elements around the page, and change themes instantly. MomentVille is the easiest to use personal website builder.

• What market segment verticals you are targeting for?
Recently engaged or married couples are the target market at present.

• What type of customers you are targeting and many people are using your services?
In just over 6 months MomentVille has over 7000 registered users and websites.

• What sort of marketing you are using to spread the word?
The primary marketing is through google adwords and facebook ads.

• How are you measuring the success of your venture? Are their any special mechanisms/tools are in place to monitor the progress?
Our backend system keeps track of a range of performance indicators. Some of the key ones are:

  • Number of websites
  • Visits per website by website owner, and by guests
• What is the monetizing/revenue model? Is their any new model, which is being tried?
MomentVille.com offers both premium and free wedding websites.
  • Free websites are ad supported.
  • Premium websites have extra features and are available for a 1 time cost.
• Which are the main competitors or major players in this market segment?
There are several existing online wedding website builders.
  • The biggest of these is ewedding.com.
  • Other popular wedding website builders include weddingwindow.com and wedorama.com.
• What is unique about your venture?
MomentVille is the best wedding website builder around. There are 4 key distinctions that make it stronger than any existing competitors.
  • It’s Free: MomentVille offers a free website
  • It Never Expires: Your memories will last forever, so should your website.
  • It’s Green: MomentVille embraces the view that the world should be left healthy for future generations and hence operates carbon neutral websites.
  • It’s the Easiest To Use: There is no comparison to other wedding websites. MomentVille is the only wedding website to embrace web 2.0 principles, AJAX, and 3rd party widgets. There is virtually no limit to what users can do on MomentVille.
• What are the main technologies used behind this start-up?
The website was built using Ruby On Rails and uses a lot of AJAX.

• What has been the most easy to use, out of box and helpful technology?
The web platform Ruby On Rails sped up development drastically.

• Are you using lot of open source tool sets for this?
Open source tools are used almost exclusively. These include Linux, MySQL, and Ruby on Rails.

• What is your operating environment (operating system) and what type of database you are using?
MomentVille.com runs on linux and uses Ruby On Rails and MySQL.

• How often do you catch up with others trying similar things and where do you catch up? Do you have dedicated communities in your city?
There is a regular (monthly) Ruby On Rails meet up in Sydney. We are constantly on the lookout for a similar meet up for entrepreneurs.

• What’s your thought on being an entrepreneur? How tough it is to start a venture in Australia?
Having lived in various countries I don’t believe that starting a venture in Australia is any harder than other western countries. It takes vision, determination and hard work.

• Which city in Australia is more vibrant and can be regarded as Silicon Valley of Australia?
All cities in Australia are vibrant, but I highly regard Sydney’s resources, hi tech community, and excellent work-life balance.

• What do you think of new ventures and innovation coming out of Australia?
I think the geographic isolation is continually becoming less of a roadblock as online technology makes starting a business from anywhere easier.

• What do you think of our TAFE/Universities and their curriculum in terms of promoting and encouraging entrepreneurship and innovation?
I cannot comment on this as I was schooled in North America.

• What do you think government (federal and state) should do to improve the culture of innovation?
More grants and tax incentives and an easier to navigate grant system would further improve innovation.

• At the 2020 conference, PM Kevin Rudd is meeting with top 1000 people from different background to discuss and collaborate on the issues facing the nation. What issues would you like to raise if you are given a opportunity to attend?
I think the 3 main issues that ought to be discussed are climate, education, and infrastructure.
  • Climate is important for obvious reasons.
  • Australians both young and old need to continue learn and adapt to a fast-paced economy; learning how to pass tests is insufficient.
  • Finally, Australia must embrace and drive innovation, especially in technology infrastructure, to establish itself as a leader in the world.
Do you have any advice for people who want to start their venture?
Work hard. Work smart. Don’t give up. Seek help and advice. Use the product/service you are offering. Release early and constantly try to improve your product and your processes.

Thanks Geoff for sharing your thoughts. We look forward to hear from you in future on the progress of Momentville. All the best for Momentville.

For coverage on other Australian startups/innovation/tech trends check this.


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Summary - Australian Startups Carnival 2008

Vishal Sharma Saturday, March 22, 2008 , , , , 0 comments

startups, carnival australia, strategic planning, business development, ventures Australian Startups Carnival 2008 is over now. Our coverage is continuing and expanding. This post is all about summarizing and providing all necessary links for people who want to read about the carnival. The necessary links are:

I hope this helps everyone

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Clickfind

Vishal Sharma Friday, March 21, 2008 , , , , 2 comments

As part of our ongoing efforts of providing more exposure to startups coming out of Australia and help them today were are going to showcase Clickfind™.

Founded by Carolyn King and Taco Fleur, Clickfind™, is an online business directory that charges a monthly fee to businesses who list their products and services. Established for the Australian marketplace, its intellectual property is owned by clickfind Pty Ltd which means the clickfind™ technology and brand can also be licensed to international markets.

Taco one of the co-founders describes:

The idea of clickfind came about when we wanted to list our own businesses in business directories, one of them being the Yellow Pages. We had an experience that left a bad taste in our mouth, an empty wallet and no results. Thats when we decided to create a business directory/search engine for Australia that is different and excels in the areas others don't.

Let us explore bit more about Clickfind and how they are progressing:

• How long it took to get up and running?
The business was set up in mid 2007. Business scoping, brand design and web development took approximately six months and clickfind™ was launched as a fully funct
ional website in December 2007. It is Australian owned, run and managed by an experienced, enthusiastic team based in Brisbane. Clickfind’s aim is to become the best business search engine in Australia and become the definitive source for all of Australia’s over 2 million registered businesses.


• What is unique about clickfind?
  • Comprehensive listings: Unlike other directories or search engines, clickfind™ allows a business to add individual listings for each of their products and services (up to 500 of them), as well as basic business info. This allows a business to create a complete online product catalogue which can be shared and syndicated in several ways. A clickfind listing can also act as a mini-website for small or start-up businesses, and a business can have its own unique URL.
  • SEO performance: As well as being a self-contained directory, clickfind™ has been built to optimize performance in external search engines (such as Google) and drive traffic to clickfind™ customers’ websites. Other directories don’t utilise search engine optimization (SEO) techniques in this valuable way.
  • No advertising: clickfind™ does not display any paid advertising (banners). Other sites often display ads of competitors next to business listings, reducing the effectiveness of the listing. They also offer premium listings, which means the most relevant results are often not shown first. Instead, clickfind™ focuses on making the users’ search as useful and relevant as possible.
  • Genuine Aussie businesses: only businesses with a valid ABN are listed on clickfind. This means users will know they’re dealing with a local business (unlike those often found via search engines).
  • Additional unique services: clickfind™ includes a number of additional features not found in other directories, including a wiki-like article sharing feature, free email service, postcode finder, and maps with driving directions. These features are either already available or under development, and other features are in the pipeline. The aim of these services is to increase clickfind’s overall value and usefulness, driving more traffic and thus more revenue.
• What is your target market?
There are two main target markets, which overlap to some extent:
  • Owners/managers of Australian registered businesses: mostly small/medium businesses, but can include marketing/IT managers of larger corporations
  • The general public: anyone looking for products or services in Australia. Could include international audiences, but primarily targeted at people living in Australia
Another target market is people involved in internet marketing. This can include SEO experts, web designers, copywriters, bloggers and marketing professionals. These people are in a position to influence business owners and recommend clickfind listings as part of a cohesive marketing strategy.
To address the overlap in these audiences, clickfind’s marketing strategy is multi-pronged:
  • get the general public to use the website and realise how useful it is, so that they will then advertise their own business (whether they own one, or work for one)
  • get business owners on board, stressing the competitive advantage they will gain, and encourage them to use the website to find products/services for their own use establish the clickfind brand in Australia and raise awareness of what it is.